HAVEN MALL Policies

Privacy Policy

HAVEN MALL respects your privacy. We only collect the information you choose to share with us, such as your name and WhatsApp number when you contact us about a product, or your email address when you join our newsletter.

• What we collect: Contact details you voluntarily provide (name, phone, email).
• How we use it: To respond to your inquiries, process your orders, and send updates you asked for.
• What we never do: We do not sell, rent, or trade your personal information to third parties.
• Payments: We do not store any payment card details. Payments are arranged directly with the seller.
• Data storage: Your information is stored securely and only accessed as needed to serve you.

You may request access to, correction of, or deletion of your personal data at any time by contacting us on WhatsApp at +233 55 252 2936.

Terms of Service

By using the HAVEN MALL website, you agree to the following terms:

• Product information: We do our best to keep product descriptions, prices, and photos accurate, but we cannot guarantee they are error-free.
• Ordering: Orders are placed directly with the seller via WhatsApp or phone. HAVEN MALL is a marketplace listing products for the seller.
• Availability: Items marked available may sell out. We will confirm stock when you reach out.
• Pricing: All prices are listed in Ghanaian Cedi (₵) and may change without notice.
• Acceptable use: You agree not to misuse the website, scrape content, or attempt to copy or redistribute product images without permission.
• Liability: HAVEN MALL is not liable for indirect or consequential damages arising from the use of this site or purchase of products.

Refund & Return Policy

We want you to be happy with your purchase. If something is not right, here is how we help:

• How to request: Message us on WhatsApp at +233 55 252 2936 or contact the seller directly to start a refund request.